Hi, I'm Hilary Cluett

Here is my story

I'm a lifelong instigator and communication expert who bridges the gap between creatives and non-creatives.

As a recruiter (in the process of acquiring my license for July 1, 2024), I pride myself on having experience as a developer, writer, UX researcher, conversation designer and content strategist.

My expertise lets me prioritize people, help them discover their professional strengths, and become effective and confident communicators.

Celebrating success

Since 2004, I've been into UX. Back then, it was called guerilla marketing and research, but it's the same thing, and I'm fantastic at it.

Between then and now, I've taken on challenging jobs, including customer service and data administration for military patients and answering emergency hotlines.

I love hosting workshops because I love to teach while I learn, and you'll always get something to work on immediately if you ever train with me.

Beginning of a Six-Week Group Workshop Series for the non-profit Ladies that UX, Toronto Chapter. It's all about Confidence Killers and avoiding six of them.

Group Workshop for the design challenge at IterateUX to discuss user experience research.

Speaking Engagement at Fractal Ink to discuss communicating with confidence as a UX-er.

Group mentorship session with Hillary Black to discuss conversation design resumes.

Guest speaker on Low Fidelity's, Unleash your mindset podcast hosted by Rizwan Javaid.

Apoorva and Hilary making Vote Hilary tshirts for the campaign.

Executive Director of Academic and University Affairs, twice elected at OCAD U Student Union.

Hilary smiling at the camera holding a cheque for first place

First prize winner at Rotman's FinTech Hackathon.

150-hour master class to teach Business English to adults.

Executive Coach to help guide professionals in their careers.

Content research and testing certificate

Content research and testing for user experience.

Conversation Design for chatbots certificate

Chatbot writing and design best practices and business models.

UX writing for case studies Floxies community workshop

How to build a case study and stand out, group mentorship session at the Floxies Community.

Using the bubble method to get people on the same page, group mentorship session at the Floxies Community.

Design Confidence Club pitch at the Floxies Community

Event host and co-founder of the Design Confidence Club for junior UX-ers wanting to increase their confidence.

Book Discovery Call

I launched the Discovery Call campaign after conducting UX research with 15 participants. The insight I gleaned was they all believe something is holding them back, but they find it hard to identify what that is specifically.

I can help you identify that specific area for improvement.

And the first step is for us to have a motivational interview during a 15-minute Discovery Call. Let's get started.

Here is my story

Celebrating success

Book Discovery Call

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